Ticketmaster

One insider estimates Australians pay A$10 in fees per ticket, with fans bearing the burden of monopolised music tour schedules and inflated artist valuesGet our breaking news email, free app or daily news podcastAustralia is being urged to improve ticketing transparency after a US federal court found Live Nation Entertainment had a harmful monopoly over big concert venues.This week, a New York jury found the global entertainment giant and its subsidiary Ticketmaster liable for systematically stifling competition to extract excessive profits from concertgoers. The jury identified a baseline overcharge of US$1.72 for every ticket sold by Live Nation since 2010 – totalling an additional US$595m in 2025 alone. Continue reading...

Verdict in states’ lawsuit says concert giant stifled competition, raising pressure for changes to ticketing marketA jury has found that concert giant Live Nation and its Ticketmaster subsidiary had a harmful monopoly over big concert venues, dealing the company a loss in a lawsuit over claims brought by dozens of US states.A Manhattan federal jury deliberated for four days before reaching its decision Wednesday in the closely watched case, which gave fans the equivalent of a backstage pass to a business that dominates live entertainment in the US and beyond. Continue reading...

Richard Blumenthal says company acts like it has ‘get-out-of-jail-free card’ as records show it upping fees to cut lossesTicketmaster quietly raised other fees after US crackdown on hidden chargesSign up for the Breaking News US newsletter emailSenators slammed Ticketmaster for raising ticket fees following a regulatory crackdown on hidden charges as revealed in a report by the Guardian last week.The Federal Trade Commission last May began requiring Ticketmaster to disclose concert ticket fees upfront – a practice known as all-in pricing. The company eliminated the order processing fee it charged at the the end of a transaction to comply with the rule. Continue reading...

Documents obtained by Guardian show company increased different fees to ‘offset revenue loss’ from FTC rule changeFollowing a wave of regulations banning the surprise fees that appear at the end of a transaction, Ticketmaster stopped charging the extra few dollars it added to each order at checkout. Typically shared with the venue, the order processing fee was a boon to a global platform that sells hundreds of millions of tickets a year.But documents obtained by the Guardian show that while Ticketmaster eliminated this fee to comply with the rules, the company simply raised the cost of different fees in a number of its venues to ensure it didn’t lose money. Continue reading...