Image: The RegisterItaly probes AI-fueled price hikes in Microsoft 365
• Italy's competition regulator, AGCM, is investigating Microsoft over allegations that the company triggered AI-fueled price hikes for Microsoft 365 subscribers. • The probe focuses on claims that users may have been defaulted into more expensive plans featuring Copilot AI tools without receiving sufficient information to make an informed decision. • This action matters as it highlights regulatory scrutiny over "dark patterns" and transparency regarding how AI integration affects consumer pricing and subscription renewals.
theregister.com